Frequently Asked Questions Every Cruise Thing iOS App

Every Cruise Thing requires iOS 14.0 or later. This means the app works on:

• iPhone 6s and newer
• iPad Air 2 and newer
• iPad mini 4 and newer
• All iPad Pro models

To check your iOS version, go to Settings > General > About > Software Version.

If you're having trouble downloading the app, try these solutions:

• Check your internet connection - Ensure you have a stable Wi-Fi or cellular connection
• Restart the App Store - Close the App Store app completely and reopen it
• Update iOS - Make sure your device is running the latest iOS version
• Clear App Store cache - Go to Settings > General > iPhone Storage > App Store > Offload App
• Sign out and back in - Go to Settings > App Store > Sign Out, then sign back in
• Restart your device - Sometimes a simple restart fixes download issues

If the problem persists, please contact our support team.

Yes! You can create unlimited countdowns for all your upcoming cruises. The app allows you to:

• Create multiple countdowns simultaneously
• Switch between different countdowns easily
• Set different themes for each cruise
• Organize your countdowns by cruise line or date
• Share individual countdowns with friends and family

Perfect for cruise enthusiasts who have multiple trips planned!

The app sends smart notifications to keep you excited about your cruise:

• 30 days before - "Your cruise is coming up!"
• 7 days before - "One week to go!"
• 1 day before - "Tomorrow is the big day!"
• Departure day - "Bon voyage!"

You can customize notification settings in the app's Settings menu. Make sure to allow notifications when the app first asks for permission.

Absolutely! Sharing your excitement is part of the fun:

• Tap the share button on any countdown
• Choose to share via text, email, or social media
• Create beautiful countdown images to post
• Share with your cruise group or travel companions

Perfect for building excitement with friends and family who are also going on the cruise!

To sync your countdowns across devices:

1. Create a free account in the app
2. Sign in on all your devices (iPhone, iPad, etc.)
3. Your countdowns will automatically sync via iCloud
4. Changes made on one device appear on all devices

Make sure you're signed in with the same Apple ID on all devices and have iCloud enabled for the best sync experience.

If your countdown isn't updating properly:

• Check your internet connection - The app needs internet to sync countdown data
• Refresh the app - Pull down on the main screen to refresh
• Verify the cruise date - Make sure you entered the correct departure date
• Check time zone settings - Ensure your device's time zone is set correctly
• Restart the app - Close and reopen the app completely

Countdowns update every second when the app is open, and sync periodically when in the background.

If your cruise ship isn't listed in the app:

• Try different search terms - Search by ship name, cruise line, or partial names
• Check spelling - Make sure the ship name is spelled correctly
• Look for similar names - Ships sometimes have similar names or nicknames
• Use the "Other" option - You can create a custom countdown for any ship
• Contact us - Let us know the ship name and we'll add it to our database

We're constantly updating our database with new ships. If you don't find yours, we can add it within 24-48 hours.

To cancel your premium subscription:

1. Open Settings on your iPhone or iPad
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find "Every Cruise Thing" in your subscriptions
5. Tap "Cancel Subscription"

Your subscription will remain active until the end of the current billing period. You'll retain access to premium features until then.

Note: You cannot cancel subscriptions through our app - this must be done through your Apple ID settings.

Absolutely! We love hearing from our users and are always looking to improve the app. You can:

• Email us at [email protected]
• Join our community on Facebook
• Rate the app in the App Store with your suggestions

Popular feature requests include:

• New cruise ships and sailings
• Additional themes and customization options
• Widget support for the home screen
• Apple Watch companion app
• Integration with calendar apps